What is a FAM trip? Familiarization trips for travel advisors

TT

Tripdash Team

September 28, 2026

A FAM trip is supplier-hosted travel that lets travel advisors try a product firsthand. How to qualify, what it costs, and the IRS and FTC rules to know before you go.

9 minute read
What is a FAM trip? Familiarization trips for travel advisors

A FAM trip (familiarization trip) is travel a tourism board or supplier hosts for travel sellers, free or at a discounted "FAM rate", so they can try the product firsthand. You go to learn it and sell it better. It is work travel, with its own tax and disclosure rules.

Here is how a FAM works, how to qualify, what it costs, what suppliers expect in return, and what to know about taxes and social posts before you go.

What is a FAM trip?

A FAM trip is supplier-hosted travel for the people who sell it. Cruise lines offer familiarization (FAM) trips and discounted rates, often called FAM rates, so advisors can try the product themselves.

Tourism boards run them too. Tourism Australia's G'day Australia is a mega famil and training event available to frontline travel sellers who have completed its online Aussie Specialist Program. Its stated goals are to increase overall destination and product knowledge and to sell with confidence.

"Famil" is the same word. Tourism Australia uses it.

How does a FAM trip work?

  1. The supplier sets the program. At G'day Australia, each participant will receive a detailed itinerary prior to departure, and the famils run for 4 nights around the main event.
  2. You may pay part of the cost. Tourism Australia tells attendees they will need to make your own way, and at your own expense, to the closest gateway city. Other suppliers sell discounted FAM rates rather than free places.
  3. Some FAMs add training. Seminars at Sea are a hybrid of a traditional FAM combined with a multi-day workshop.
  4. You bring the knowledge home. Tourism Australia lists being able to educate team members on return as a benefit.

Who can go on a FAM trip?

Each supplier sets its own rules. There is no industry-wide standard.

Where to find them. Most cruise lines list upcoming opportunities on their advisor portals or send alerts via email. Your business development manager is the other door.

How to find and qualify for a FAM trip, step by step

  1. Finish the supplier's training first. Travel Alaska says you must have completed the Alaska Certified Expert (ACE) training before applying. Backroads requires its Inside Track Course for acceptance. Tourism Australia requires the Aussie Specialist Program.
  2. Register with the supplier. Applications usually run through the supplier's advisor portal or a trade contact. Travel Alaska takes FAM inquiries by email.
  3. Build a sales record with them. Some FAMs are earned. Goway's Passport to a Free FAM asks advisors to sell 5 of the 6 regions offered by Goway in a calendar year. Its 2025 program FAQ adds that personal bookings do not qualify.
  4. Apply early and pick one. Travel Alaska says advisors may apply for one FAM per year and that it cannot accommodate all applicants. As a past example, Backroads set a March 20, 2026 deadline for its 2026 trips, which ran in July and September 2026.
  5. Read the terms before you pay. Deposits, companion rules and posting duties are set in the application.

What does a FAM trip cost?

Anywhere from nothing to a discounted trip price. These are suppliers' own published terms, several from programs that have now closed. Check the current year's terms before you apply.

SupplierWhat the advisor paysSource detail
Tourism Australia (G'day Australia 2024)Travel to the gateway cityAt your own expense
Backroads (2026 advisor FAMs, now past)$2000/person (+$200 single supplement)A nonrefundable $1,000/person deposit; gratuity not included
Goway (Passport to a Free FAM, 2025 program, closed)IncidentalsNot included: laundry, tips, transportation to/from the departure gateways, and discretionary spending
Travel Alaska (individual or company FAMs)EverythingAll FAM expenses will be your own responsibility, with possible reduced or complimentary partner rates

Budget for flights to the starting point and tips on almost every FAM (practical guidance).

What do suppliers expect during and after a FAM?

A FAM is a working trip, and the terms say so.

FAM trip vs site inspection vs seminar at sea

FAM tripSite inspectionSeminar at sea
What it isA hosted trip to learn a destination or productA trip to an event venue to inspect the space prior to signing a contractA hybrid of a traditional FAM combined with a multi-day workshop
Who it's forTravel sellers, and planners choosing venuesPlanners about to book a specific group or eventCruise sellers
Main goalSell the product with confidenceCheck one venue before a contractTraining plus onboard experience

Meeting Professionals International (MPI) describes the planner version of a FAM as a hosted visit that helps meeting planners evaluate a destination, venue, or hotel, which often include site inspections. MPI's glossary lists the site inspection under "site visit". If you are booking a group, a site inspection pairs naturally with a room block.

FAM trip vs vacation: why the difference matters for taxes

The IRS draws the line by purpose. The table covers travel within the United States, under Publication 463. Trips abroad have extra rules, below. This is general information, not tax advice.

FAM trip, primarily businessTrip, primarily personal
Travel costs to get thereDeductible if the trip was primarily for businessThe entire cost of the trip is a nondeductible personal expense
Business costs at the destinationDeductibleStill deductible if directly related to your business
Added vacation daysOnly business-related expenses countNot deductible

Three IRS points fit FAMs closely:

Is a free FAM trip taxable income? The IRS doesn't address supplier FAMs by name. Its nearest rule says that if you received a free tour from a travel agency for organizing a group of tourists, you must include its value in your income. Ask a tax professional how that applies to your FAM.

Do you need to disclose a FAM trip when you post about it?

Yes, if the supplier paid. The FTC says a blogger given free flights and a hotel should disclose them, because it could affect how much weight your readers give their opinion.

This is a summary, not legal advice.

How to get the most from a FAM trip

Practical guidance, not a supplier rule.

  1. Go for products you will sell. A FAM pays off in bookings, not in nights away.
  2. Document what clients ask about. Photograph rooms and cabins, and note which ones you would and wouldn't book.
  3. Keep a business record. Save the agenda and receipts. They show the trip's purpose if anyone asks.
  4. Turn it into content. A disclosed trip report shows clients you know the product.

Common FAM trip mistakes

Practical guidance, drawn from the terms above.

Related terms


Sources

  1. Tourism Australia. G'day Australia 2024: Frequently asked questions, event October 14–17, 2024, checked October 21, 2026.
  2. Travel Market Report (Dori Saltzman). Want to qualify for a cruise FAM or be invited to an inaugural event? Here's how, January 30, 2023.
  3. IATA. IATA/IATAN ID card, checked October 21, 2026.
  4. IATA. ID card eligibility.
  5. Internal Revenue Service. Publication 463, Travel, Gift, and Car Expenses, for use in preparing 2025 returns.
  6. Internal Revenue Service. Publication 525, Taxable and Nontaxable Income, for use in preparing 2025 returns.
  7. Federal Trade Commission. FTC's Endorsement Guides: What people are asking, reflects the 2023 revised Guides, checked October 22, 2026.
  8. Travel Alaska (Alaska Travel Industry Association). FAM trips, checked October 22, 2026.
  9. Backroads. 2026 Travel Advisor FAM invitation, checked October 22, 2026.
  10. GowayPro. FAM trips: Passport to a Free FAM, checked October 22, 2026.
  11. GowayPro. Free FAM trip FAQ, 2025 program, checked October 22, 2026.
  12. Meeting Professionals International. Event planning terminology and definitions A to Z, checked October 22, 2026.

Frequently asked questions

Sometimes. Some are hosted and some use discounted FAM rates. Some ask you to cover part of the cost: Tourism Australia asks attendees to reach the gateway city at their own expense.

Not always. Each supplier sets its own eligibility, such as training, sales or a specialist program. The IATA/IATAN ID card is IATA's route to concessionary rates on hotels, flights and car rentals.

For a trip within the US, travel costs are deductible only if the trip was primarily for business, under IRS Publication 463. Trips abroad have extra allocation rules. This is general information, not tax advice, so ask a tax professional about your trip.

Complete the supplier's specialist training, register on its advisor portal and sell its product. Some FAMs are earned through sales, like Goway's Passport program, and others are by application.

Usually not unless the supplier says so. Backroads' 2026 FAMs required companions to be travel advisors, and Goway's 2025 prize FAMs didn't allow companions.

Only if the terms require it, as Backroads' 2026 terms did with online reviews. If you post, the FTC expects you to disclose that the supplier paid.

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