Looking for ideas! What do you send clients the week before they leave?
Ok so on the ship the thing people complained about most was never the cabin or the food, it was stuff nobody told them before they got on. Passport expires in 5 months, port is 45 min from the airport... That kind of thing.
So now I send every client a message about a week before, like a little checklist. Right now mine is passport dates, what time to be at the port, download the app, and dont pack the sunscreen in the carry on because they take it, practical things. Thats it, its pretty basic.
What do you guys put in yours? I’d like to steal some of your good tips for my families
Replies
Hi Danny! For Disney my list is long, sorry :) The ones that matter the most: check the park reservation is linked to everyone in the group (not only the person who booked), download the app and add the payment card before the trip not in the line, and bring a stroller even if the kid doesn’t need it anymore (major one for any kids under 5). Also I always say the first day is a half day. Nobody listens but I say it :)
Half day on day one, that one is true for cruise too. Embarkation day everyone wants to do everything and then they miss the sail away because theyre asleep. Thank you Hannah, the stroller thing made me laugh bc its true for us too, my 7 year old doesnt need it too lol.
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