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Account & support

Getting support

What to email, what to include, and what to expect back.

Email support@tripdash.net for anything that is not self-serve: password resets, certificate renewals, payout traces, refunds, releasing a claimed lead, and subscription changes.

Include:

  • The email address on your account.
  • The trip or payout reference if relevant.
  • What you expected and what happened instead.

Write from the address on your account. We cannot act on account changes requested from a different address.

Still stuck? Email support@tripdash.net and a person will get back to you.