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Account & support

Changing your password

Signed in, signed out, and what to do when neither works.

Nadia Vaitkus · Support lead

Updated 26 Aug 2026

Signed in

Advisor portalSettingsPassword
Set a new password without leaving the portal.

Example only — this button is not clickable here.

Signed out

Use the reset link on the sign-in page. The email arrives within a minute or two; check spam.

Neither works

Email support@tripdash.net from the address on the account. We verify ownership before changing anything.

Frequently asked questions

Check spam, then email support@tripdash.net with the exact address you used.

No. We can only set a new one after verifying you.

Still stuck? Email support@tripdash.net and a person will get back to you.